Your organisation

How do I add or update my organisation details?

Use Organisation details to add your organisation name, contact email address and fundraising page information.

When your details have been saved, you can return to this page at any time to review them, copy your fundraising page link, download your QR code or edit your information.

First-time setup

  1. Go to your dashboard and open Organisation details.
  2. Enter your organisation name.
  3. Enter your customer query email. This is the email address supporters can use to contact your organisation with questions.
  4. Click Save.

What happens after you save

  • Your organisation details page will show your saved information.
  • You will see your fundraising page link, which you can copy and share.
  • You will also see a QR code for your fundraising page, with an option to download it.

Updating your details later

  1. Open Organisation details from your dashboard.
  2. Review your saved information, including:
    • Organisation name
    • Customer query email
    • Fundraising page address
    • QR code
  3. Click Edit details.
  4. Update the information you want to change.
  5. Click Save to apply your changes.

Things to keep in mind

  • Make sure your customer query email is up to date so supporters can contact you.
  • Your fundraising page link is useful for sharing your page directly with supporters.
  • Your QR code can be downloaded and used on posters, leaflets and other fundraising materials.

Related guides

Team

Invite team members and manage roles.

Online payments

Connect or update your bank account for payouts.

Gift Aid

Confirm if your organisation can claim Gift Aid.

Need help with your organisation details? Contact our support team.

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